How it works
Gather your current bill amount and a concrete offer from a competitor.
Open the carrier's support/retention chat and give the agent access to a browser that's already logged in.
Tell the agent to use the carrier's public promotions and the competitor's offer as leverage.
Follow the conversation and approve any plan change yourself before confirming.
Check your next bill to make sure the discount and credit were applied.
Prompt
Replace anything in [brackets] with your own details.
prompt.txt
Go into Verizon's support chat on my account and negotiate a lower price for my internet, which currently costs $94.99/month. Comcast offered me faster fiber for $50/month. Use the promotions Verizon advertises on its own site and that offer as leverage, ask for retention if needed, and don't accept any plan change or contract without asking me first.Reported result
After about an hour of chat, the bill dropped from $94.99 to $69.99/month for 12 months, plus a $47.50 loyalty credit: about $347.50 saved in a year, according to the user himself in Business Insider.
As reported by the source. Results depend on your setup and your data.