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Work & Operations

Status reports, meetings, vendors and the behind-the-scenes work that keeps a team moving.

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4 use cases

  • OpenClaw, MiniMax-M2.5 via OpenRouter

    Serve customers across 13 locations on WhatsApp and Instagram with an OpenClaw agent

    The owner of a 13-location sauna chain built Lucy, an OpenClaw assistant running on his own Mac mini, connected to WhatsApp, Instagram, Slack, Gmail, the Reenio booking system and Trello. She answers questions, checks availability, applies compensation rules and escalates complaints. He swapped an expensive model for MiniMax-M2.5 via OpenRouter.

    OpenClaw
  • Manus, Slack

    Turn company know-how into 303 SOPs in one day with Manus

    Ascendea, a UK CRM and automation company for small businesses, uses Manus as a "chief of staff" (nicknamed James). With it, the company turned scattered process knowledge into a library of standard operating procedures that later served both to train new hires and as instructions for its internal agents.

    Manus
  • OpenClaw, Chatwoot

    Centralize customer support with an OpenClaw agent connected to Chatwoot and Discord

    PongFox, a robot maker, handled customers through several people's WhatsApp accounts and nobody knew the status of each case. The team connected an OpenClaw agent (SupportMate) to Chatwoot and Discord: each ticket becomes a Discord thread, and the agent suggests fixes from past cases, points to support videos, estimates hours and parts for billing and drafts the final reply.

    OpenClaw

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